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09 Jul 2021

Opportunity to participate in Visitor Experience Benchmark Studies conducted by University of South Australia

UniSA (CERM PI) are now welcoming new partners for the upcoming FY’s Visitor Experience Surveys. The Visitor Experience Benchmark reports are a great tool for collecting independent and reliable feedback from visitors to understand what creates memorable experiences and encourages people to return.

Value and benefits of participating

– Review visitor satisfaction levels and identify areas to improve visitor experience

– Understand visitor and tourist profiles/behaviours

– Use industry benchmarks to understand how your garden’s visitor experience performs against others

– Use community feedback in the planning and delivery of new or redeveloping facilities and programs

– Understand and quantify the social benefits received by your visitors


BGANZ members continue to receive a 20% discount @ $3,744 (gst excl.)


We have the capacity to bring on 8 more botanic gardens in the tail half of the year so please let us know your interest asap to avoid any disappointment.

Further information 

For further information or to register please visit our website and contact:

Olly Townson – 08 8302 5389 /

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